Learning Center Your Questions ‐ Answered

Installation prices will vary, depending on installation location and materials.

For instance, getting a PlexiDor installed in a house door usually ranges between $200-$350.

Condensation can in extreme cases freeze the dog door shut, but it is possible to fix the problem.

The first thing to do is make sure there's sufficient insulation in the hole where the dog door or cat door is installed.

The mounting hole for your old pet door probably won't be exactly the same as for the PlexiDor, but you can usually alter the existing hole to fit.

Give our customer service a call at 800-749–9609 option 3.

There are dog doors guaranteed to be chew proof. These usually have a higher up-front cost, but if you know your dog is prone to chewing, it will save a lot of money in the long run.

Most pets take to their new cat door or dog door quickly – they want to get to the other side – but others need some training. Many get it in a few seconds, others might need a week or two. 

The PlexiDor dog doors and cat door have been developed together with pet owners, to find solutions that satisfy the demands of both pets and people.

For example, most pet owners don’t want to replace flaps, so the PlexiDor doesn’t have flaps.

Most pet doors are manual, but if you want control of which animals can open the door, an automatic door is a better choice.

On a manual dog door or cat door, the pet pushes the door open when going through.

A dog door or a cat door can have a significant impact on your indoor climate, for better and for worse, so choose a high quality door appropriate for your area.

Many cheaper flap doors can allow wind, sun, and even snow to enter the house.

The regular PlexiDor dog doors and cat door come with a 10 year warranty.

Framing depth measures the distance from a pet door's inside frame to the outside frame.

Installing a pet door is usually fairly easy, but it may depend on the type of door and where exactly you want it to be.

Some pet doors are extremely easy to install, for instance pet doors for sash windows.

The most common dog door problem is flaps needing replacement, and this is more frequent on lower grade pet doors that use cheaper materials. Even if the dog doesn't chew the flap, it is likely to crack, warp, discolor, and sometimes even shrink with time.

If you live in an area with strong winds or other severe weather conditions, we recommend investing in a PlexiDor – the door will not blow open, and it will keep other types of weather outside.

In high wind areas, even flap doors with strong magnets might come open.

If your pet door has created a draft, it's because it doesn't close tight enough, or it isn't insulated well enough.

Depending on the placement of a pet door and what kind of pets use it, flap replacements can be a frequent nuisance for flap door owners. Besides the obvious solution – invest in a door that doesn't use flaps – there are some things that can make them last longer.

Dogs, cats, and other animals can get cancer just like we humans. Around one third of cats in the USA over the age of ten will be diagnosed with some form of cancer.