Learning Center Your Questions ‐ Answered

Yes, the PlexiDor Electronic pet door can be programmed for up to ten pets.

The keys that arrive with the door are pre-programmed. If you need to program more collar keys, follow these step-by-step instructions:

Remove the motor cover by squeezing from both sides and tipping the cover down and out.

The keys that arrive with the door are pre-programmed, but if you need more collar keys, programming them is easy.

Start by removing the motor cover on the door. This is done by squeezing from both sides and tipping it down and out.

Most pet doors are manual, but if you want control of which animals can open the door, an automatic door is a better choice.

On a manual dog door or cat door, the pet pushes the door open when going through.

No, the PlexiDor Electronic opens automatically – for pets with the right key.
 
There are electronic pet doors where the key only locks or unlocks the door, and the pet still has to push it open to go through.

No pet door can guarantee that the cats don’t go outside with the dog.

The cat may not have a key to open the PlexiDor Electronic, but cats are fast and smart, and if they want to go outside, they‘ll figure out that they can use the door with the dog.

The Plexidor Electronic pet door is designed to plug into a standard US or Canadian household outlet – 110-120 V power. It does not operate on battery power.

For use overseas, we can help you find a transformer that will power the door.

The PlexiDor Electronic pet door has been designed to work on all metal doors, aluminum is not a problem. It should not be affected by a wireless modem, alarm system, electric fence, or anything similar.

Any animal able to wear a collar with a collar key can use the door.

The PlexiDor Electronic opens when a collar key with the right RFID is close enough.

The PlexiDor Electronic is difficult to force open and not a likely point of entry for potential burglars. It would be easier to break a window.

The door only responds to certain RFID codes, and in order to be reprogrammed to open for another key, a person has to already be inside the house, remove the cover, and access the circuit board.

The PlexiDor Electronic will only open for pets with the right key. Even if your neighbor has an identical door, your door will only respond to the correct key codes.

There is no guarantee another pet won‘t sneak in with your dog or cat, but this is very unlikely.

The PlexiDor Electronic does not currently interact through an app – it reads an RFID chip in the pet‘s collar key.

There are pet doors that can be operated through an app to for instance monitor how many times the door opens in a day.

The PlexiDor Electronic can be programmed for up to ten collar keys.

Most households never reach the ten key limit, but if a pet loses a key and it needs to be replaced, it can happen.